Case study · Build
Immigration Law
Citizenship by descent · Montreal
400+ form fields filled in seconds
A Montreal immigration practice handling citizenship-by-descent applications under Bill C-3.
The operation.
A Montreal immigration practice handling citizenship-by-descent applications under Bill C-3. One case manager owns each file from welcome email to mailed application, across an eight-stage process.
The retroactive provision created a surge of eligible applicants, and she could not scale to meet it.
The problem.
The CIT 0001 is a fourteen-page form with more than 400 fields. A beyond-first-generation case needs data on the applicant, both parents, and up to four grandparents, cross-referenced against birth, marriage, and citizenship documents across three or four generations. She filled it by hand, toggling between six to ten source documents.
The document checklist had five scenarios she carried in her head, and follow-ups with provincial records offices ran on memory.
What we did.
We gave her a governed workspace loaded with the rules of the work: eligibility logic, a five-scenario checklist, province routing, and calibrated email templates. Structured data from intake now fills the 400+ field PDF in seconds.
Every fill comes with a field-by-field validation report against the source documents, so her job moved from data entry to review. Early emails are drafts she approves, and the system earns more autonomy as it proves itself.
What changed.
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