Textiles & Trading

The operation.

An owner-led textiles and trading house operating across the UK and India, with a leadership group of around ten. Processes work but live in people's heads.

UK-India coordination is a known friction point. Keen, curious, and honest about being behind.

The brief.

Get the leadership team understanding AI well enough to formulate a strategy for using it across their teams — and present that to the board. Less about a single tool, more about being equipped to make the case.

What we did.

We started with the fundamentals: what an LLM is and how it works, the tips and tricks, prompt engineering, and an honest look at the risks.

Then quick wins through a set of prepared demos — improving day-to-day communications, using AI to translate across the UK and India, and how to write a prompt that actually works. The throughline: start small, find the first few workflows to automate, and upskill the team so they're ready for what's coming.

What the room walked away with.

• A leadership team equipped to shape its own AI strategy.
• Concrete quick wins they could apply straight away.
• A 'start small' approach: find the first few workflows to automate.
• A plan to upskill the team for what's coming.